Do you have a minimum order amount?

• No, we have no minimum order requirement (except for relevant shipping offers)
• Our FREE SHIPPING offer is available for orders over a specified amount and are commonly displayed on the main page of our website.

How will my order be shipped?

• All orders are shipped via USPS, UPS, or DHL Express
• Orders will be moved into the shipping dept within 2-3 days
• You will receive an email with tracking info when your order ships
• Once shipped expect 2-5 days for delivery

How will I know what the shipping charges are?

• For orders 0-5 lbs within the US, including Alaska, Hawaii, and Puerto Rico, we charge $8.95
• For orders over 5 lbs within the US, including Alaska, Hawaii, and Puerto Rico, we charge $10.95
• FedEx 2nd Day Air is now available for $13.99 within the US, including Alaska, Hawaii, and Puerto Rico
• We can accept orders to Canada but you must call us with your order so we can give you the current shipping rates.
• FREE SHIPPING is offered for orders that meet a set requirement, usually set between $50 - $75. See main page of website for current offers.

How will I be sure you received my order?

• After your order is successfully charged you'll receive an order confirmation
• When we ship your order you'll receive a shipping confirmation with tracking information and links
• If you do not receive one of these within 3 business days please contact us